Gaggenau

Gaggenau PRIVACY POLICY
Effective as of 26.06.12 Privacy Policy

BSH Home Appliances Corporation (hereinafter, “BSH”) appreciates your interest in its Gaggenau home appliance products (“GAGGENAU”) and your visit to www.gaggenau-usa.com. Please note that use of our website constitutes your agreement to be bound by the following provisions. BSH reserves the right to update this Privacy Policy at any time, but in any event of a change, BSH will notify consumers by posting notices and updates on this site.

PRIVACY AND CONFIDENTIALITY

Personal Data

When you visit www.gaggenau-usa.com you may be asked to give us personal information such as your name, postal or e-mail addresses or telephone number. It is your option to provide the information requested. If you give us personal information, that information will be treated confidentially and maintained in accordance with the applicable laws of the State of California, and of the United States. Your personal data will not be disclosed to third parties, and BSH will undertake reasonable efforts to prevent unauthorized third-party disclosure, loss or unauthorized alteration. Your data will be stored in a secure location and will be accessible solely by designated BSH staff or authorized agents (note: information may be stored on servers which include BSH’s subsidiaries around the world, or shared with BSH’s selected agents and vendors who may assist with administering these tasks). If you request or authorize through any form of “opting in”, however, BSH may share your information with an authorized BSH distributor, BSH dealer, or BSH service center, in order to provide you with better service. The information we learn from customers helps us personalize and continually improve your experience at www.gaggenau-usa.com. BSH is the sole owner of the personal information collected on this website. Please note that BSH does not sell your personal information. The data will not be used for any purpose other than customer care related issues. If you permit us via “opt-in”, we may use your information to request your participation in surveys and/or promotions, and we may send you product information, updates or special offers. Your information may also be used to respond to any inquiries by you. For these purposes, the information may be stored, processed, and, if necessary, passed on to other home appliance companies within the BSH group (Bosch, Siemens, or Thermador) or its authorized agent and representatives. If you no longer wish to receive our promotional materials you may opt-out of receiving such communications at any time by sending us an e-mail. Additional terms and conditions regarding the processing of your data may also be provided to you before you sign up for a particular service. Finally, your personal information may be used to notify you of any important safety issues or recalls.

Cookies

In order to provide a customized, personal service, BSH may use “cookies” or make use of ""active components” (e.g. JAVA Scripts), to store and help track your information. This information cannot be traced back to a specific person and is used for statistical purposes only. “Cookies” are small files of information that are stored on your computer's hard drive for future reference. You can reset your browser either to notify you when you receive a cookie, or to refuse to accept cookies. Please note that cookies let you use our services more easily and let us keep track of certain statistical information that helps us improve our site and services. Certain areas of most sites may not function properly if you reject a cookie.

IP addresses

An IP address is a number that is automatically assigned to your computer whenever you are surfing on the web. We use IP addresses to analyze trends, administer the site, track user's movement, gather broad demographic information for aggregate use, and compile statistics that show the daily number of visitors as well as the daily requests received for particular files. IP addresses are anonymous and not linked to personally identifiable information.

Links

www.gaggenau-usa.com may contain links to other websites. If you are linked to a third parties' website a new window may be opened. Thus, please recognize that you have entered a new website, because websites of third parties sometimes also use the name GAGGENAU and the GAGGENAU Logo. BSH does not assume any liability for the performance, quality, accuracy, timeliness, reliability, or any other aspect of products or services on these websites, and can make no representation or warranty with regard to such third party sites. BSH has no control over, and neither is BSH responsible for, third parties' legal or privacy policies or practices, nor for their processing, handling, or storage, of personal data.

BSH THEREFORE EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR THE CONTENT OF EXTERNAL INTERNET SITES, OR FOR THE MONITORING THEREOF, WHICH ARE LINKED TO ITS OWN WEBSITE PAGES.

Phishing

Phishing is the practice of stealing one’s personal information through fraudulent practices. For instance, it is possible that you might receive emails from someone who is posing as a Gaggenau representative. If you believe that you are the target of a Phishing scam, please contact us to let us know (contact information below).

Copyrights

The text, images, graphics, sound files, animation files, video files, and any other copyrightable works, plus their arrangement on BSH websites, are all subject to copyright and other intellectual property protection. No material may be copied for commercial use, or for distribution, nor may any material be modified, altered, recast in a different context, or “mirrored” onto different web pages. Some BSH Internet sites also contain images that are subject to the copyright of their providers.

Trademarks

Unless otherwise indicated, all marks displayed on BSH websites are subject to the trademark rights of BSH, including each of BSH's brands, model names, names of special features, nameplates, logos and emblems, and any tag lines or other identifying indicia, whether or not indicated they are indicated by a ® or a ™.

Limitation of Liability

THIS INFORMATION IS PROVIDED BY BSH ""AS IS"" AND WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING (BUT NOT LIMITED TO) WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WHILE THE INFORMATION PROVIDED ON THESE WEB PAGES IS BELIEVED TO BE ACCURATE, IT MAY INCLUDE ERRORS OR INACCURACIES. BSH WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE OR RELIANCE ON INFORMATION THEREIN, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. BSH IS NOT LIABLE FOR ANY DAMAGES RESULTING FROM USING OR FAILING TO USE THE INFORMATION PROVIDED, INCLUDING ANY DAMAGES CAUSED BY ACCESSING OR DOWNLOADING DATA, BY COMPUTER VIRUSES, OR BY INSTALLING OR USING SOFTWARE.

No Licenses

BSH/Gaggenau has sought to achieve an innovative and informative website. We hope that you will be as enthusiastic as we are about this creative effort. However, you also need to understand that BSH/Gaggenau must protect its intellectual property, including its patents, trademarks, copyrights and trade secrets. Accordingly, please appreciate that no license to BSH’s intellectual property or the intellectual property of third parties shall be deemed to be granted by this website.

Termination

These terms are effective unless and until terminated by either you or BSH. Both parties may terminate this Agreement at any time. BSH has no obligation to grant you access to web pages, and may block anyone’s access privilege’s at any time. Upon termination of this Agreement, BSH will immediately destroy all your personal information.

Law

This Privacy Policy and this website shall be governed under and construed in accordance with the laws of the State of California, and applicable laws of the United States. By your use of this website, you agree to be bound by the laws and jurisdiction of California as it may pertain to any dispute that may arise in connection with this website.

CALIFORNIA TRANSPARENCY IN SUPPLY CHAINS ACT

BSH takes very seriously its responsibility towards society and the environment, and behaves in accordance with the relevant legal, social and environmental framework conditions wherever it operates. Accordingly, BSH is committed to requiring its suppliers to maintain the highest fundamental labor and human rights standards as well. Requiring its suppliers to observe these environmental and social standards is not only a matter of corporate responsibility; it also serves to safeguard BSH’s global reputation. These principles are embedded in the “Code of Conduct for Suppliers of the BSH group,” which is based on the principles of the Code of Conduct of CECED as well as the UN Global Compact. The Code of Conduct also reflects BSH’s own “Business Conduct Guidelines,” which establishes fundamental principles of sustainability and apply to the entire company.

BSH operates not only in accordance with clear Codes of Conduct as well as Business Conduct Guidelines, which are mandatory worldwide, but also with directives to concentrate business with on the best suppliers who agree to and comply with our standards in the supply chain. BSH obligates its suppliers by contract to comply with our “Conditions of Purchase,” including the section entitled “Corporate Social Responsibility,” which states as follows:

The supplier undertakes to comply with the applicable laws of all relevant jurisdictions, not to tolerate any kind of corruption or bribery and to obey the fundamental rights of its employees and the prohibition of child labor. Furthermore, the supplier shall assume responsibility for its employee’ health and safety at work, care for fair wages and working hours, comply with the applicable environmental protection laws and use its best efforts to ask and encourage its suppliers to comply with these principals.

BSH also requires, through its Standard Supplier Agreement, that its vendors comply with the principals and requirements of the Code of Conduct for Suppliers of the BSH group, and reserves the right to request the supplier verify in writing its compliance, as well as reserving the right to verify through on-site audit of the suppliers’ premises. BSH also obligates its suppliers to impose the same principles and requirements on its own suppliers pursuant to its contracts.

Proposition 65 FAQ’s

Contact Information:

info.us@gaggenau.com
© Copyright 2008
BSH Home Appliances
Irvine
California, USA
All Rights Reserved.