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Gaggenau expert arrives at a customer's house

A personalised service, delivered professionally

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Enriching the Gaggenau experience

Our obsession for perfection results in our products being handcrafted and subject to three times more quality control than others. That is how the exceptional is created. Our service is equally refined. Those same, high expectations that you have of the appliance, hold equally true for the Gaggenau expert who arrives at your door to service it.

The sole purpose of our customer service is to ensure you achieve all that you could wish from your Gaggenau appliance. From chef visits to introduce you to your new kitchen through to our experts servicing your appliance, every single Gaggenau experience will be inspiring.

Our promise, and mission, is to respond to your support query within 24 hours.

Contact us

The best way for us to help you is to call our customer service line:
01450 2583

Our Gaggenau customer service advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.

Online contact form

If you prefer to fill out our online contact form with details of your query, we will endeavour to respond the next business day.

Book a showroom visit

Our flagship showroom is located in London where you can fully immerse yourself in our brand and experience our range of appliances. Our knowledgeable staff will be on hand to provide you with personalized answers to your questions. To make sure you receive prompt service, we kindly ask that you schedule an appointment in advance.

To book a showroom visit, please call +44 (0) 3448 928988 (Option 2) or alternatively:

Book a Gaggenau engineer

Should you ever face an issue with your appliances, one of our experienced engineers will personally resolve the situation. Coming to your home in a timely manner, they will ensure that you can return to creating culinary masterpieces in your kitchen without delay.

Book a Gaggenau engineer on 01450 2583

Discover your appliances’ potential

Explore the full extent of your new appliance’s abilities first hand, in your own kitchen, assisted by one of our chefs. You will realise just what can be created with some guidance and the finest equipment under your control. Side by side with our chef you can gain new skills, be inspired and create extraordinary cuisine.

Maintain your appliance’s professional standards

Ensure your appliance continues to provide you with the most rewarding experience. Book one of our experts to perform a periodic service and enjoy the return of your appliance to its original best.

Call us for an estimate and to book an appointment on 01450 2583