Imprint

Gaggenau (UK) is a division of BSH Home Appliances Ltd. Registered office:
Grand Union House,
Old Wolverton Road,
Milton Keynes MK12 5PT

Registered number:
1844007 (England)

VAT number:
531042595

Any and all use of the material and information ("Material") published by BSH Ltd and/or its associated companies on this Site is subject to the following terms and conditions.
In consideration for allowing users to access and browse through the Site, each user agrees to comply with these terms and conditions.

Exclusion of liability
Gaggenau makes every effort to ensure the accuracy and actuality of recommendations and information appearing on this website. Gaggenau accepts no responsibility nor provides any guarantee that the information is always current, correct and/or complete. Gaggenau is not liable for any damages resulting from using or failing to use the information provided, including any damages caused by accessing or downloading data, by computer viruses, or by installing or using software. This website's links merely provide access to external Internet sites (external content); these links were created by Gaggenau to the best of its ability and with the greatest possible care, paying particular attention to the trustworthiness of the external Internet sites and the accuracy and lawfulness of their content. Because website content is dynamic and can change at any time, however, it is not possible to constantly monitor the content of all external sites to which Gaggenau maintains links. Gaggenau therefore expressly disclaims any responsibility for the content of external Internet sites which are linked to its own website. For any damages resulting from using or failing to use external content, the respective Internet site is exclusively

License Note
Intellectual properties contained in the Gaggenau website such as brand names and copyrights are protected. License to use intellectual property of Gaggenau or third parties is not granted by accessing this website.

Data protection official
Thomas Barth
Phone: +49 89 4590 2859

Use and storage of your personal information
When you supply any personal information to Gaggenau (e.g. for brochure requests, surveys or competitions) we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else. In general, any information you provide to Gaggenau will only be used within Gaggenau and by its service providers. It will never be supplied to anyone outside Gaggenau without first obtaining your consent, unless we are obliged or permitted by law to disclose it.
We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

Copyright
Text, illustrations, graphics, sound, animations and videos, as well as their arrangement on Gaggenau websites, are subject to copyright and other protective legislation.
The contents of these websites may not be copied, distributed, modified or made available to third parties for commercial purposes. Certain illustrations on the website are further subject to third party copyright.

Trademark rights
Unless otherwise specified, all trademarks on Gaggenau websites are protected by proprietary rights. This applies in particular to Gaggenau brands, nameplates, corporate logos and emblems.

About Cookies

Cookies are small text files that are placed on your computer by websites that you visit, they send information back to our website so that it recognises your settings and preferences when you visit our website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How to manage your cookie settings

By clicking ‘Accept’ on the pop-up layer you are consenting to us placing cookies on your computer. If you choose not to ‘Accept’ the use of cookies we use to provide our website service, we cannot place cookies on your computer and this will affect the performance of certain functions on the site.
You can at any time change your cookie settings in relation to our site by clicking Change cookie settings here or on the link at the bottom of our web pages.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
For more information on the International Chamber of Commerce United Kingdom guide, visit www.international-chamber.co.uk/our-expertise/digitaleconomy

Why we use cookies

We use cookies not only to make our websites work, but also to improve how they work so that we can offer you the best browsing experience. For example if you use our dealer locator service and have cookies enabled our website will be receive information from your computer regarding the last town or location you searched for on our dealer locator service, this saves you having to re-enter the information every time.
The cookies we use are classed by the International Chamber of Commerce guide for cookie categories:

Strictly necessary cookies -

essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. These cookies do not gather information, they are integral to the functionality of the website, without them the sites will not work correctly. Under the E-Privacy rules, these cookies are allowed and we automatically place them on your browser. If you choose to disable these cookies it is on the understanding that this website will not work correctly.

Performance cookies -

collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality cookies -

allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies -

used to deliver adverts more relevant to you and your interests. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

Third party cookies –

we have taken steps to try to ensure that the cookies being used fit the descriptions used above and that the ‘Accept’ or ‘No thanks’ selection will honour your wishes but some third party cookies may still get downloaded. Unfortunately we do not have control over these cookies, in this case you should refer to the list of cookies on this page which provides further details.

BSH Home Appliances Limited ("We"/“Our”/“Us”) are committed to protecting and respecting your privacy.

This policy (together with Our terms of use and any other documents referred to on it) sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.
For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is BSH Home Appliances Limited of Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, MK12 5PT, United Kingdom.

The e-mail address for Our Data Protection Officer is GB-DPO@bshg.com

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following data about you:

a) Information that you provide by filling in forms on http://www.gaggenau.com/uk (“Our Site”). This includes information provided at the time of registering to use Our Site, subscribing to Our service, posting material, or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Gaggenau, and when you report a problem with Our Site.
b) If you contact Us, We may keep a record of that correspondence.
c) We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.
d) Details of transactions you carry out through Our Site and of the fulfilment of your orders.
e) Details of your visits to Our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for Our own billing purposes or otherwise and the resources that you access.
|f) Information about you and of Our products that you have purchased for product registration purposes.
g) Information that you provide to Us in relation to product reviews that you submit to Our Site.

IP ADDRESSES AND COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
One of the cookies We use is essential for parts of the site to operate and has already been set (see ‘Essential site cookie’ below). You may delete and block all cookies from Our Site, but parts of Our Site will not work and may be unable to access certain parts of Our Site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to Our advertisers. This is statistical data about Our users' browsing actions and patterns, and does not identify any individual.
For the same reason, We may obtain information about your general internet usage by using cookie files which are stored on the hard drive of your computer. The cookies help Us to improve Our Site and to deliver a better and more personalised service. They enable Us:

h) To estimate Our audience size and usage pattern.
i) To store information about your preferences, and so allow Us to customise Our Site according to your individual interests.
j) To speed up your searches.
k) To recognise you when you return to Our Site.

WHERE WE STORE YOUR PERSONAL DATA

The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Us or for one of Our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to Us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

a) To ensure that content from Our Site is presented in the most effective manner for you and for your computer.
b) To provide you with information, products or services that you request from Us or which We feel may interest you, where you have consented to be contacted for such purposes.
c) To carry out Our obligations arising from any contracts entered into between you and Us.
d) To allow you to participate in interactive features of Our service, when you choose to do so.
e) To notify you about changes to Our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and We or they may contact you about these by post or telephone.
If you are an existing customer, We will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where We permit selected third parties to use your data, We (or they) will contact you by electronic means only if you have consented to this.
If you do not want Us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant boxes situated on the form on which We collect your data (the order form or registration form). Alternatively you can login to your “My Gaggenau” account to change your preferences at any time, or unsubscribe at any time by contacting Us at GB-Promotions@bshg.com.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of Our group, which means Our subsidiaries, Our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:

a) In the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets.
b) If BSH Home Appliance Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
c) If We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply Our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of BSH Home Appliances Limited, Our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask Us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise the right at any time by contacting Us at GB-Promotions@bshg.com.
Our Site may, from time to time, contain links to and from the websites of Our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Our costs in providing you with details of the information We hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes We may make to Our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

HOW TO CONTACT US

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed by e-mail to Our Data Protection Officer at GB-DPO@bshg.com.
Alternatively, you can contact Us in writing at:

The Data Protection Officer
BSH Home Appliances Ltd
Grand Union House,
Old Wolverton Road,
Wolverton,
Milton Keynes
MK12 5PT.

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website http://www.gaggenau.com/uk (“Our Site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using Our Site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using Our Site.

Information about us

Our Site is operated by BSH Home Appliances Limited ("We”). We are registered in England and Wales under company number 1844007 and have our registered office at Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, MK12 5PT, United Kingdom. Our main trading address is Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, MK12 5PT, United Kingdom. Our VAT number is GB108311845

Accessing our site

a) Access to Our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on Our Site without notice (see below). We will not be liable if for any reason Our Site is unavailable at any time or for any period.
b) From time to time, we may restrict access to some parts of Our Site, or our entire site, to users who have registered with us.
c) If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
d) When using Our Site, you must comply with the provisions of our acceptable use policy .
e) You are responsible for making all arrangements necessary for you to have access to Our Site. You are also responsible for ensuring that all persons who access Our Site through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights

a) We are the owner or the licensee of all intellectual property rights in Our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
b) You may print off one copy, and may download extracts, of any page(s) from Our Site for your personal reference and you may draw the attention of others within your organisation to material posted on Our Site.
c) You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
d) Our status (and that of any identified contributors) as the authors of material on Our Site must always be acknowledged.
e) You must not use any part of the materials on Our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
f) If you print off, copy, or download any part of Our Site in breach of these terms of use, your right to use Our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

Commentary and other materials posted on Our Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to Our Site, or by anyone who may be informed of any of its contents.

Our site changes regularly

We aim to update Our Site regularly, and may change the content at any time. If the need arises, we may suspend access to Our Site, or close it indefinitely. Any of the material on Our Site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

a) The material displayed on Our Site is provided without any guarantees, conditions, or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
b) All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
c) Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with Our Site or in connection with the use, inability to use, or results of the use of Our Site, any websites linked to it and any materials posted on it, including, without limitation any liability for: (i) loss of income or revenue; (ii) loss of business; (iii) loss of profits or contracts; (iv) loss of anticipated savings; (v) loss of data; (vi) loss of goodwill; (vii) wasted management or office time; (viii) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
d) This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy. By using Our Site, you consent to such processing and you warrant that all data provided by you is accurate.

Uploading material to our site

a) Whenever you make use of a feature that allows you to upload material to Our Site, or to make contact with other users of Our Site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
b) Any material you upload to Our Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute, and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to Our Site constitutes a violation of their intellectual property rights, or of their right to privacy.
c) We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of Our Site.
d) We have the right to remove any material or posting you make on Our Site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

Viruses, hacking and other offences

a) You must not misuse Our Site by knowingly introducing viruses, trojans, worms, logic bombs, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Site, the server on which Our Site is stored or any server, computer, or database connected to Our Site. You must not attack Our Site via a denial-of-service attack or a distributed denial-of service attack.
b) By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Site will cease immediately.
c) We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

a) You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
b) You must not establish a link from any website that is not owned by you.
c) Our Site must not be framed on any other site, nor may you create a link to any part of Our Site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
d) If you wish to make any use of material on Our Site other than that set out above, please address your request to mks-marketing-web@bshg.com.

Links from our site

Where Our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

a) The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to Our Site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
b) These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Trade marks

GAGGENAU and the Gaggenau logo are registered trademarks of BSH Home Appliances Group GmbH.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on Our Site.

Your concerns

If you have any concerns about material which appears on Our Site, please contact mks-marketing-web@bshg.com.

Thank you for visiting Our Site.