Use of cookies

This Gaggenau website uses cookies so you can place items in your shopping basket and allow Gaggenau to collect anonymous statistical data to help improve the performance of the website. Ignore this message or click accept if you are happy to continue. Click the links on the bottom of this page if you would like to view more information about the cookies that are used and how to manage your settings.



Address of legal entity
BSH Home Appliances Trading L.L.C.
Gaggenau Galleria - The Oberoi Centre Level 5, No 504 - Dubai - United Arab Emirates
Tel.: +971 4 3807167 or 800-GAGGENAU
Fax: +971 4 8814805


BSH Home Appliances Trading L.L.C. would like to thank you for visiting our Gaggenau Web sites and showing interest in our company and company products.

Protection of personal Data / Protection of privacy
Protecting the security and privacy of your personal data is important to us. Therefore we conduct our business in compliance with the applicable laws about Protection of personal data and Protection of privacy. As described below, you will get to know what kind of data information is collected by us, how we work with the information and for with whom we eventually share the information.

Collecting and processing personal data
Through our Web sites, we will not collect any personal data about you (e.g. your name, address, date of birth), unless you voluntarily choose to provide us with it (e.g. by registration, survey, orders).
In order to recognize the sites you have already visited and to meet your interests when visiting our web sites, we may store connection data, the Internet Browser you used, visited sites, etc. In some cases we might also store ""cookies"" or make use of ""active components (e.g. JAVA Scripts). This information cannot be traced back to a specific person and is used for statistical purposes only. If you do not wish to receive cookies, you have the possibility to change these Settings in your Browser. Please bear in mind that you might not be able to operate certain functions after you have changed these settings.

Specification of Purpose
When you provide us with personal data we only use it for the following specific purposes.
Enquiries which have been sent to us (e.g. Product information, Traders' certificate)
Orders, which have entered our website.
Surveys (e.g. customer satisfaction)
Job applications

Utilization and Transfer
In order to maintain Customer and Supplier contacts, it may be necessary that we store, process and forward personal data to our subsidiaries worldwide or third parties working on our behalf, example:
• Process product or offer enquiries
• Send your ordered products
• Inform you about special offers
• Conduct surveys

Any personal data made available by you is used and processed by us for the purposes for which you provided us with this data. The information provided via the contact form, for example, is used by us to process your enquiry.

Security measures
BSH Home Appliances Trading L.L.C. will take all necessary technical and organizational measures to protect your personal data against improper or illegal deletion, unauthorized alteration or transfer, unauthorized disclosure or loss

Links to other Web sites
Gaggenau's web site may contain links to other Web sites but BSH Home Appliances Trading L.L.C. is not responsible for their privacy practices or content.

If you have any comments, suggestions, questions or complaints, please don't hesitate to phone or email one of the contact persons listed in our Imprint.

Development of Data protection principles
As the offers in Internet develop further, so will our Data Protection principles. We will regularly post changes to our Data Protection principle on this page, please check this page regularly to keep up-to-date.

Data protection official
In case you have any questions regarding data protection, please contact us via e-mail at