Gaggenau

Information about
the cookies we use

About Cookies

Cookies are small text files that are placed on your computer by websites that you visit, they send information back to our website so that it  recognises your settings and preferences when you visit our website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How to manage your cookie settings

By clicking ‘Accept’ on the pop-up layer you are consenting to us placing cookies on your computer. If you choose not to ‘Accept’ the use of cookies we use to provide our website service, we cannot place cookies on your computer and this will affect the performance of certain functions on the site.

You can at any time change your cookie settings in relation to our site by clicking 'Change cookie settings' here or on the link at the bottom of our web pages.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

For more information visit www.allaboutcookies.org.

Why we use cookies

We use cookies not only to make our websites work, but also to improve how they work so that we can offer you the best browsing experience. For example if you use our dealer locator service and have cookies enabled our website will be receive information from your computer regarding the last town or location you searched for on our dealer locator service, this saves you having to re-enter the information every time.

The cookies we use are classed for cookie categories:

Strictly necessary cookies -

essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. These cookies do not gather information, they are integral to the functionality of the website, without them the sites will not work correctly. Under the E-Privacy rules, these cookies are allowed and we automatically place them on your browser. If you choose to disable these cookies it is on the understanding that this website will not work correctly.

Performance cookies -

collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality cookies -

allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these  cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies -

used to deliver adverts more relevant to you and your interests. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

Third party cookies –

we have taken steps to try to ensure that the cookies being used fit the descriptions used above and that the ‘Accept’ (enable) or ‘No thanks’ (disable) selection will honour your wishes but some third party cookies may still get downloaded. Unfortunately we do not have control over these cookies, in this case you should refer to the list of cookies on this page which provides further details.

Change cookie settings

Cookies really do effect how our site works, and for the best browsing experience they should be enabled. You can at any time change your cookie settings to either allow our sites to place cookies on your browser or to remove our cookies from your browser. If you previously said ‘No thanks’ to the cookies (disabled the cookies) and would like to consent to us placing them on your browser please click the button ‘Enable cookies’. You only need to do this once, and we will remember your preferences for the next visit.

Enable Cookies

If you previously said ‘Accept’ to the use of cookies (enabled the cookies) and have changed your mind, please click the button ‘Remove cookies’, this will remove the cookies we placed on your browser.

Remove Cookies

You may need to close your browser for the Remove Cookies setting to take effect.
For more information about cookies and why we use them please visit 'More information about cookies'
If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org. Please note that we are not responsible for the content of external websites.
If you previously said ‘No thanks’ to the cookies (disabled the cookies) and would like to Enable cookies please follow the instructions below.
If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs:

Google Chrome

Click on 'Tools' at the top of your browser window and select Options
Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
Now select 'Allow local data to be set'

Microsoft Internet Explorer

Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab
Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
Settings above Medium will disable cookies

Mozilla Firefox

Click on 'Tools' at the top of your browser window and select Options
Then select the Privacy icon
Click on Cookies, then select 'allow sites to set cookies'

Safari

Click on the Cog icon at the top of your browser window and select the 'Preferences' option
Click on 'Security', check the option that says 'Block third-party and advertising cookies'
Click 'Save'

How to check cookies are enabled for Macs:

Microsoft Internet Explorer on OSX

Click on 'Explorer' at the top of your browser window and select 'Preferences' options
Scroll down until you see 'Cookies' under Receiving Files
Select the 'Never Ask' option

Safari on OSX

Click on 'Safari' at the top of your browser window and select the 'Preferences' option
Click on 'Security' then 'Accept cookies'
Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
Scroll down until you see cookies under 'Privacy & Security'
Select 'Enable cookies for the originating web site only'

Opera

Click on 'Menu' at the top of your browser window and select 'Settings'
Then select 'Preferences', select the 'Advanced' tab
Then select 'Accept cookies' option

All other browsers

Please consult your documentation or online help files.

How to disable cookies:

Google Chrome

Go to 'Tools Menu'
Click on 'Options'
Click on 'Under the Hood'
Cookie Setting' should be selected. Once done select 'Block all Cookies'
Now all cookies should be blocked on your Google Chrome

Microsoft Internet Explorer 8.0

Go to 'Tools' in the menu bar which should drop down then click on 'Internet Options'
Click on 'Privacy' Tab on top
Click on 'Sites' a new window should open called 'Per Site Privacy Actions'
Type in the URL of the site you wish to allow or block cookie in th 'Address of website' box

Microsoft Internet Explorer 9.0

Go to 'Tools' in the menu bar which should drop down then click on 'Internet Options'
Click on 'Privacy' Tab on top
Move the slider up to the 'Block all Cookies' button

Mozilla Firefox

Go to 'Tools' in the menu bar
Click on 'Options'

Click on 'Privacy Tab'
Disable the box that says 'Accept Cookies From sites'

Safari

Go to the Safari Menu, click 'About', to determine which version of Safari you are using.
From the Safari Menu, click on 'Preferences.
Once in the Safari preference window, click 'Privacy'.
Set your preferences for accepting cookies next to 'Block Cookies'.
Select 'Parties and Advertisers' - 'Always' or 'Never'.
If there are any website data/cookies being stored, click 'Details'.
If you wish to remove the data, highlight the information and click 'Remove'.
If you wish to remove the data from all the sites, simply click 'Remove All'.
Now you are finished, click 'Done' to return to the preference window.


Cookie Name

Cookie Domain

Cookie Description

ASP.NET_SessionId

local site domain

Our website is hosted on an industry-standard Microsoft webserver, which issues a default cookie called asp.net_sessionid. This cookie expires after you have left our website.

firstcartaddition

local site domain

This cookie enables the basket function on our store to open and save your first selection, this enables you to return to the store after viewing the basket and continue shopping.

nxm_cookiesubscription_91

local site domain

This cookie checks whether or not the Cookie Acceptance Policy is accepted for the respective website.

sap-usercontext, sap-appcontext,
JSESSIONID, dobLocale,
jbo.ApplicationCookie.amDOBDataControl

portal.bsh-partner.com

Our secure Online Engineer Booking service uses these cookies to remember your appliance type, model number and rating plate to ensure we have these details on our system so that our engineers are able to process your service call out. Without this information you are unable to book an engineer online.

secure.wp3

rbsworldpay.com

Allows our online payment processing facility, Worldpay to know how much you wish to donate, so it can charge your credit/debit card appropriately. WorldPay operate in over 40 countries.

STORE_SESSION_ID

local site domain

Created when a website with store functionality enabled is visited.

__utma, __utmb,
__utmc, __utmv,
__utmx, __utmz

www.google.com/analytics

We use Google Analytics cookies embedded on our site to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

_mpush, _xgcid, _xguid

.xgraph.net

This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy

loc, psc, uid, uit, uvc

.addthis.com

This cookie allows visitors to share information on our site across social media services and to help us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy

ACOOKIE,
WEBTRENDS_ID

wts.bosch.com,
wts.siemens.com,
wts.neff.com

WebTrends provides anonymised statistical information to Gaggenau.com. Webtrends gathers data on behalf of Gaggenau about visits to the Gaggenau Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on www.gaggenau.

WT_FPC, ed_c_l,
ed_c_s

webtrends.com

WebTrends provides anonymised statistical information to Gaggenau.com. Webtrends gathers data on behalf of Gaggenau about visits to the Gaggenau Home Appliances group web site. Webtrends uses cookies, log file data and code which is embedded on www.gaggenau.

BEAT, ULS

google.com

We may use the Google "+1" plugin to help us market and promote our business using Google's services. The plugin allows visitors to use the "+1" button to recommend our website to their contacts. The plugin creates at least two cookies, BEAT (a persistent cookie set to expire after 1 day) and ULS (a session cookie). We use the plugin as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.com/policies/privacy for more information.

di

.addthis.com

This cookie uses a randomly generated number to collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy

dt

.addthis.com

This cookie helps us collect anonymous information on social sharing activities in relation to our website and services. For more information on this cookie please visit http://www.addthis.com/privacy

s_cc, s_nr,
s_sq, s_vi

omniture.com

Omniture provides anonymised statistical information to BSH Home Appliances. Omniture gathers data on behalf of BSH Home Appliances about visits to the BSH Home Appliances group web sites. Omniture uses cookies, log file data and code which is embedded on www.gaggenau. BSH Home Appliances uses this information to track volume of usage on the web sites and to help improve the services it provides to users.

serverstamp,
sessionstamp

channelintelligence.com

We use Channel Intelligence to provide you with dealer stockist information for small appliances. These cookies collect anonymised unique user, product or service, and date information.

VISITOR_INFO1_LIVE,
use_hitbox, PREF

youtube.com

We may use YouTube to host video content. When you view a web page on our site with an embedded YouTube video, YouTube creates at least three cookies: VISITOR_INFO1_LIVE, use_hitbox, and PREF. In some circumstances you may also find an additional GEO cookie. We use the YouTube service as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy - see http://www.google.com/policies/privacy for more information.

BSNC

local site domain

This cookie enables to "link" Nectar and Hybris session and contains the website information.

Mobify.js & mobify-path

local site domain

These cookies are used by our mobile platform service agent to manage the state of the Mobify.js adaptation and ensure that our sites work when you access them via a mobile or tablet device.

nxm_categoryId

local site domain

This cookie stores the CategoryId of the last visited product for various purposes such as breadcrumb.

nxm_cdbauthentication_91,
nxm_CdbKey-91

local site domain

This cookie stores user information that is used to associate a logged in user with cdb services.

nxm_CdbDefaultPageType

local site domain

This cookie stores an internal page address pointing to CDB page.

nxm_CdbSessionKey

local site domain

Holds session data for Consumer Data Base service.

nxm_consumer,
nxm_LASTVISITED_91,
nxm_UseCustomPartnerSearchAddressFormat

local site domain

We use a SAP based ecommerce system. This cookie is set and used by this system.

nxm_consumer_7_1

local site domain

This cookie stores user Information that is used to associate a website visitor with Nectar user services.

nxm_customerCookie

local site domain

This cookie stores user information that is used to associate a logged in user with cdb services.

nxm_LastBllCode

local site domain

BLL integration value.

nxm_LastLoggedInUserData

local site domain

Customer information cookie about site user.

nxm_mobile_redirect

local site domain

Created to remember whether or not the website is accessed from a mobile device.

nxm_onlineSurvey_91

local site domain

List of surveys you have already complited.

nxm_SearchAddress

local site domain

This cookie stores any postcode or town/city used when searching our dealer locator. This presets the locator with your previous entry. This cookie expires after 1 month.

nxm_selectedCodesCookie

local site domain

Stores the product codes selected for product comparison.

nxm_SocialNetwork_Email,
nxm_SocialNetwork_FirstName,
nxm_SocialNetwork_LastName,
nxm_SocialNetwork_LogInData,
nxm_SocialNetwork_SignedEmail

local site domain

Login information derived from social applications in case you connect this site via social networks.

nxm_StartPointOfLeasing

local site domain

Information about the point that leasing services get executed.

nxm_SuggestedCustomer

local site domain

User data expected to be logged in.

nxm_valueTxt

local site domain

This cookie is used to remember the last entered location information to search partners for future visits.

nxm_WhereCanIBuy

local site domain

This cookie is stored to keep the track of your basket on Shopatron application.

__gads, _drt_, id

.doubleclick.net

These cookies are used by Google AdSense DoubleClick for online advertising frequency capping and avoiding the duplication of ads on a page, meaning a user will not have to view the same ad over and over again.

anj, icu, sess, uuid2

.adnxs.com

Appnexus uses unique cookies to help us target our online advertising more effectively, these cookies store ad delivery and reporting data, such as, for example, which ad was shown, the number of times a particular ad has been shown, and how recently an ad has been shown to a particular web browser. For more information on this cookie provider please visit http://www.appnexus.com/platform-policy

ug

.kectd.com / .adviva.net

Same text as previous. For Specificmedia.

N_T

.google.com

A YouTube and Google cookie that stores a unique ID number to track user preferences.

NID, SNID

.google.com

Google Maps stores up to four cookies: khcookie, NID, SNID and PREF. We use Google's interactive maps because we believe they provide a helpful way for our visitors to identify their nearest stores. We use the Google Maps tools on the basis that Google adheres to its privacy policy which can be found at http://www.google.com/policies/privacy and its terms of service for Google Maps at http://www.google.com/help/terms_maps.html.

PP_TOS_ACK

.google.com

We use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevent to your interests.

PREF

.google.com

A YouTube and Google cookie that stores a unique ID number to track user preferences.

gaggenau-accept-cookies

gaggenau.com

Visitors can choose whether they give permission to store Cookies on their device or not. This permission needs to be stored in a persistent cookie itself, in order to prevent the request from showing up each time the visitor visits the website.